What Should I Do About My Nerite Snail?

[tropicdragon]

So yesterday I got back home from work and found my Nerite Snail on her back with the trapdoor closed. Something I have never seen before so I wasn’t sure what to make of it. I put her upright cause I know Nerite snails have a hard time getting back up. Hours passed and she didn’t move. Next day came and when I came back home from work and she was in the same spot. I picked her up and saw that her trapdoor was slightly open, and wasn’t shut tightly. I smelled her and she smelled normal. I wonder if she just died? I’ve had her for a year, but I looked up on google that Nerite snails can last longer than two years so I don’t think it’s an old age issue? Does it seem like she will be okay? I am kinda worried...So I am gonna get the water checked tomorrow to rule that out but I am also scared of the well-being of the others in the tank.

 

[adagona]

Is your tank established with enough algae for the nerite to munch on? They can starve to death slowly if there isn't enough food. If you touch her trapdoor and it doesn't move, she may be dead

 

[tropicdragon]

Is your tank established with enough algae for the nerite to munch on? They can starve to death slowly if there isn't enough food. If you touch her trapdoor and it doesn't move, she may be dead

Yes, my tank is a completely cycled one year old planted tank with plenty of algae.
The trapdoor falls open when I move her around, so I don’t know if that is a bad sign ?

 

[adagona]

Sorry, but I think she likely have died. Though I'm not too sure on the cause of it. Doesn't hurt to check the parameters.

 

[tropicdragon]

Sorry, but I think she likely have died. Though I'm not too sure on the cause of it. Doesn't hurt to check the parameters.

Checked water parameters and everything seemed to be in order. I have no idea myself what could have caused her to die. Maybe old age? I wasn’t sure how old she was when I got her (owned her for a year) and I bought her from Petco.