The worst thing you've heard from someone working at a fish store

fishlover78

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here's the place I go to, the people are amazingly nice and know their stuff. it is nice and small, they have different people who run different areas of the store (reptiles, fish, bunnies, birds etc.) I highly recommend it. they take you thorugh the whole cycling process, and they explain which fish can go with fish. they are a very good pet shop. here's the link: I am pretty lucky to not have to puke every time I enter petco or petsmart (which I never do!). and the bettas there are kept in clean 10 gallon tanks with plants, filters, and heaters. A+ place.
 
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Lucy

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fishlover78 said:
here's the place I go to, the people are amazingly nice and know their stuff. it is nice and small, they have different people who run different areas of the store (reptiles, fish, bunnies, birds etc.) I highly recommend it. they take you thorugh the whole cycling process, and they explain which fish can go with fish. they are a very good pet shop. here's the link: I am pretty lucky to not have to puke every time I enter petco or petsmart (which I never do!). and the bettas there are kept in clean 10 gallon tanks with plants, filters, and heaters. A+ place.
sirdarksol said:
There is a "Local Fish Store" review board.


If you know of particularly good (or particularly bad) stores in your area, post them here for others to see.
 

CHoffman

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I was recently at a Walmart and I noticed that their Molly tank had fry in it..I said ohhh wow...You have fry in this tank...He said..."HUH, what's fry??".
 

Red1313

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I do my best not to talk to the LFS people. Mostly I just go in there to browse and they're busy since I don't have any small LFS near me anymore.
 

robz

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My girlfriend works at a local pet store, and she's their "fish specialist". She has worked there over a year and knows VERY little about cycling a tank. But she knows which fish are able to be kept with eachother, feeding info, mating info, she knows FISH. These local stores only focus on FISH, they do not care about a TANK. That is their problem....

The sad thing is, she doesn't want to learn anything about fish that she doesn't have to, its just a high school job for her. And her managers don't care about it either. Their employees don't know much about the fish, and I can guarantee they know nothing of cycling tanks. Local stores need to educate their managers in order to have the information trickle down to all their employees.

But, no one working at these stores seems to care.... It doesnt make sense... Any other specialty store you go to, such as Lowes, Home Depot, Carpeting/Tiling stores, Electronic stores, most of the employees know their stuff, or have a good idea at least. As my girlfriend as a prime example, being the "fish specialist" for over a year, these stores just aren't training their employees or managers well enough. Just enough to sell their fish, then their job is done...How depressing
: (
 

sirdarksol

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Minnow, where the heck did you get Alpha? There's another store that should be on the ballot for "worst fish store," and an incredibly rude employee. I've written to pet stores to complain about people like that. (I've also written to pet stores to praise people who have done a good job, but, sadly, that doesn't happen as often.)
 

Minnow

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I got him at the PetCo closest to our house, in Del Mar. The other one is a long drive, but it has a wall of tanks, which are relatively clean and well-cared-for, and I know that at least one employee has a tank at home. I went to the closer PetCo because I just needed some supplies, and I was surprised that they sold bettas, since they "no longer carry fish."

They had a small selection of tanks and decor, and half of the tanks were little betta torture chambers. They had vases, bowls, half-gallon plastic cubes with bright cartoon characters, and the dreaded hanging betta bowl. They also had sharp plastic plants advertised for bettas, and no silk plants.

I agree that she was rude. She treated me like I was stupid, thoughtless, and risking Alpha's life to get him out of that cup as soon as I could. I think I will write a letter, thanks for the idea, sirdarksol!
 

sirdarksol

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Thank you for writing a letter, Minnow. Petco has a horrible reputation when it comes to betta care, and every letter they get is another reminder that we are the customers, and if we care about how they keep their bettas, then they should, too.
 

midnightwolf

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It really does kill me to see the conditions some pet stores keep their bettas in. every day that i visit petco all of the air holes are covred up and the bettas are kept in small half a cup containers with no plants or food, also most of the bettas have fin rot or ich. ITS HORRIBLE!!!
 

midnightwolf

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in a couple of days i may go to the petstore and for fun i want to ask them a stupid question and see how they reply to it

any ideas for a stupid and obvois answer question about fish?
 

Minnow

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How about, "I want an algae eater for my 10 gallon tank, will this pleco be a good choice?"

Or maybe, "I set up a tank a few days ago with some neon tetras, but they all died! What could have happened?"

Or just about anything regarding bettas.
 

midnightwolf

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ok i think ill use some of those and then ill share them with you guys
im sure these will have some interesting results
 

Nick G

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I bought a male and female Platy for my 20 Gal tank about a week ago. They're on their own in there and the male is constantly harrassing the female,(for sex I presume!). I read on here that I should keep 2 or 3 females to each male so today I went to the LFS to get a couple more females. The Employlee there told me to buy 2 more males so that they can fight over the female! I left without buying anything and am going to get some females from another LFS this afternoon
 

midnightwolf

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what a dum a** does he want your fish to get hurt
 

bettafish2816

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While I agree with everyone that employees need to be educated about what they're selling, and management needs to ensure that, I think that the responsibility falls on the purchaser. People just don't consider fish to be as important or on the same "level" as dogs or cats or other animals. Most people that decide they want want fish and go to a store and buy a tank and some fish and throw them in I would be willing to bet would spend a lot more time and effort if they were getting a dog. Fish are living animals just like everything else, and deserve the same care and attention.

In the spirit of the thread, I was in a pet store (not a chain but not just fish either) just browsing as it was one that I had never been to before and just recently found. A woman came in wanting to buy a betta (which were kept in tiny glass bowls no bigger than the cups they normally come in). One of the employees came over to help her, and informed her that she could put the betta in a vase with a plant and she wouldn't need to do anything with it. He would eat the plant, and that would be enough food for him, and the plant would also keep the water clean, she might have to change it once every six months. She could just fill it with tap water and put him in there. I attempted to inform the woman after the employee had left that no, a vase would not keep her betta healthy, that he would need a heated, filtered tank and she would need to change the water once a week, etc. She, in a very rude manner, promptly told me that the employee had told her that that wasn't true, and I didn't know what I was talking about. After all, I didn't work at a pet store!

People never cease to amaze me....
 

Fish Addict

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agabr, I agree and disagree with you. While I do agree that most people take more care when keeping dogs or cats as pets than with fish, I do think that it is not the buyer's fault for what they get. They come in expecting to go to a place with knowledgable employees, and expect to be able to keep the fish in the best possible way. I think it is the employee's/company's fault for not taking care and knowing about their products, and working just for the profit.

I mean, if you were to go into a Home Depot, and ask about building a deck, you're expecting them to know enough so you don't have a crappy (pardon my french )deck that breaks right away.
 

Chris123

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I had guy tell me that corys are the worst tankmates
i never went there again
 

prairielilly

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Most crazy stuff heard at lfs to date:

"Marineland doesn't make a tank called the Eclipse System. I've been here ten years and I've never heard of such a thing."

"Bettas live in elephant footprints full of mud in the wild, so they don't need heat or very much water. As long as you keep him wet, he should be fine."

"20 gallon tanks can easily support 30-40 fish. That's how we keep them here."

"You should only change your water when it turns green."

"If your ammonia readings are a little high, you should definitely add more fish." *This was before I'd learned about cycling*

Me: "You have a dead frog in your tank." (Upside down on bottom and bloated - the same position as he'd been in three days earlier when I had decided not to point it out). Clerk: "He's okay. That's what they look like when they're sleeping. Do you want to buy him?"

As someone who spent a few years working in retail in a past life, I'd agree that training is minimal to nonexistant and any clerk that tells customers things that discourage immediately spending money (like say, Wait with buying fish for your new tank, you should cycle it first, come back in six weeks) will be not only discouraged from doing so by management they will possibly be fired. If it's their rent on the line they'll do as they're told. So aren't we so very fortunate to have internet forums with ppl who know what they're talking about to help each other out?
 

TFA101

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Never had I heard such nonsense in my LFS. They keep their tanks minimally to just barely stocked and they have a hugeshow room full of planted, lightly stocked tanks filled with colorful healthy fish. And to this day ever since I found out about my wonderful LFS, I have counted only one dead fish which was promptly removed.

But the chainstores are a whole different story...

Petsmart:

Me: [Playing dumb] I'm looking for some platies, do you sell them here?
Employee: uhhh id unno, did you see any?

Me: Why do you sell fish that grow to such a large size such as the ID sharks? Nobody has a tank that will accomodate their full size of 3 feet.
Employee: They're captive bred, so they only stay 6 inches long.

there was a recent ick and fungus outbreak in the central filtration system that I was not aware about. I complained to the manager and she told me that she had told the employees to warn customers about the problem. After I told her I hadn't been warned, she gave her employees a good talking to.

I think this store gets the idea that they are poorly established. They often recommend their customers try the LFS downtown (the one I go to)

Petco

Me: I'm looking for bristlenose suckermouths. Do you sell them
Employee: Let me go check. *Checks in the MARINE tanks* Nope all out
Me: [Sarcastically] Why don't you try checking in the freshwater section?
Employee: Oh! They're freshwater fish?
Me: *rolls eyes*


On the bright side, some people are lucky to run into me at the chain stores. Recently I helped a family set up a six gallon fancy guppy tank (males only) at petsmart. Got them plants, water conditioner, fertilizer (that doesn't intterupt the cycle that I also told them about), good fish food (omego one treats and aqueon flake foods)
 

heartsongsinger

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This is more a saw than said. I believe that I saw a fish (spotted african leaf fish) that I think is predatory sold as semi-aggressive.
Petco in their ad has this thing that says all community fish 5 for 5. One of those fish is a tiger barb.
 
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