tetra company..update

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JMatt1983

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after looking into the tetracare website for my new aquarium, i came across this information, or lack of it and have contacted them about this:

Setting Up Your Aquarium
Now that you have your new aquarium, you’re ready to set it up.

Please follow this one very important rule: Do Not add fish to your aquarium when you first fill it with water. You’ll need to wait at least 24 hours to be really safe.

We know you’re anxious to see fish in your new aquarium, but your fish are more likely to thrive if you let your equipment operate at least 24 hours to ensure it is working properly. We’ll guide you through the process and let you know when to start adding fish.
 

Isabella

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Re: tetra company

Fish should not be added to a newly set-up tank right away. A new tank must cycle first, which takes about a month, not 24 hours.
 
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JMatt1983

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Re: tetra company

i searched their entire website, and not once did they mention the nitrogen cycle, but oddly enough they do tell you not to add all of the fish at once lol gotta love the information these companies pass on
 

jayfl234

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Re: tetra company

I think these companys are not to sell the product and are not concerned with anything else.
 
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JMatt1983

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Re: tetra company

well i finally got an email back from tetra, and they really don't know what they're talking about, this is what they replied

Hello,
You should sign up for Tetra Care. This program was designed by our
customer service reps and includes how to cycle an aquarium in the
gentlest manor. It is only possible to cycle an aquarium without fish if
you have access to ammonium chloride from a laboratory supply house. The
bacteria necessary to cycle an aquarium require ammonia to grow. This is
easily accomplished by adding a single fish that is particularly adapt
at dealing with higher levels of ammonia/nitrite such as a molly or
damsel. At least this was the case in the past. Tetra and Marineland
have merged so you will probably see in the future suggestions related
to the use of Bio-Spira to cycle aquariums. This is by far the best
thing that has happened to fish. We no longer need to stress any fish to
cycle an aquarium. It is done instantly by this patented strain of
nitrifying bacteria. I hope you will keep an eye on things over the next
couple of months as many exciting improvements and changes are coming.
Regards,
Robert Huber
United Pet Group, Aquatics Div.
Consumer Relations Specialist
Robert.Huber@Tetra.net
1-800-526-0650 ext. 6126
 
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