so my computer is fried :(

Discussion in 'General Discussion' started by tunastrack, Dec 5, 2012.

  1. tunastrack

    tunastrack Well Known Member Member

    So I have been having some issues with my laptop lately...It kept over heating and shutting off because it would not charge properly.

    Well last night it finally died. So I am hoping to take it to best buys geek squad to see if there is any hope left for it.

    I am pretty sure I wiped out the OS when it shut off bc the battery died while it was performing a hard drive test...Has anyone got experience with this who could me if my mother board or hard drive is still good or not?. Or at least if geek squad can tell me whats wrong with out costing me a fortune..

    Right now i am using my phone and already hate it!!!
     
  2. aquatic

    aquatic Valued Member Member

    Sorry to hear about your laptop.

    Even if it shut down during the test, your OS probably isn't toast. It sounds like two different things from what you are describing. 1, the power issue could be a faulty charging port. 2, overheating could be failing fans inside, either being full of dust/debris or just plain failing.

    I personally don't trust the geek squad with anything. For the most part they don't do much there, they contract out to have things repaired (wife used to work for a company that did their camera repair) and too often their warranties never seemed to cover what breaks.

    By their nature, laptops have so much crammed into such a small space that repairs are often quite expensive. Replacement parts can often cost more than getting a new one. :(

    If you have files on the hard drive that you want, you could have the drive removed and hooked up to another pc to get the data. If you have someone around you good with computers they would probably know how to have it done.
     
  3. Jaysee

    Jaysee Fishlore Legend Member

    If they can't fix it, make sure you take the hard drive out - you can use it like an external hard drive and what you have on it will still be available to you. You can get a conversion kit (case and wire to make it an external HD) for less than $10.
     




  4. OP
    OP
    tunastrack

    tunastrack Well Known Member Member

    YAY!!! I just got home with my new computer!!! I bought an Asus brand this time. I hope it lasts me longer than the last one did...(12.5 months)...I have a friend whos brother is going to take a look at the other one. And hopefully if nothing else he fix the hard drive so I can get all of my pictures. But Im hoping he is able to save it, thne the KIDS can have it and leave mine ALONE!!!! Thanks for the advice!!
     
  5. Jaysee

    Jaysee Fishlore Legend Member

    I replaced my gateway with an Asus this year. I like it.

    You shouldn't have to do anything in order to get your pictures if the computer is toast. All you need is a serial ATA to USB cord to connect it to your new laptop like an external hard drive.

    This is all you need and you can do it yourself. It has a ATA-USB adapter that seals in the hard drive.

    http://www.amazon.com/SATA-Hard-Dri...354760395&sr=8-2&keywords=hard+drive+case+2.5
     
  6. OP
    OP
    tunastrack

    tunastrack Well Known Member Member

    What if my older one has a virus on it etc. Can that "spread" top my new one??
     
  7. Terra

    Terra Well Known Member Member

    That'd depend on what files you take off it. I recommend AVG Anti-virus, works better for me than the ones computers usually come with. Norton and such are a load of memory use without a load of common sense :/ I've heard a lot of computer geeks recommending Microsoft Security Essentials as well, and definitely it over Norton/Symmantec

     
     

    Also malwarebytes is awesome to keep the ads, spyware, and random other nastiness you don't want off your computer, and is also free:  

    Protect your new pc and you don't have to worry about grabbing pics off the old one :)
     
  8. C

    Cichlidnut Fishlore VIP Member

    I'd like to caution against using geek squad. From what I've seen, they try to milk their customers. I've had to fix many computers that geek squad screwed up, or misdiagnosed.

    Yes, if your old drive is infected, you can spread the infection by opening infected files. I use external drive bays all the time, I'm in love with them <3 You can hook up the drive and scan it with a good anti virus before recovering your data.

    I hope I'm not geeking out on you too much ;D
    Anti virus is an important aspect. I strongly feel that McAffe and Norton are a waste of money. If you are looking to buy AV, check out Avira, Vipre or Bitdeffender. You can go here   and download the October fact sheet to see real world comparisons of anti virus software.
     
  9. OP
    OP
    tunastrack

    tunastrack Well Known Member Member

    I plan on getting a good anti virus protection this time. Altho my last laptop Im convinced was doomed to begin with. Not even 5 weeks after I bought it, the hard drive crashed and I had to send it in to Toshiba for repair. Then not long after that the area where you plug the power cord into the computer started to fail and act up. Then the cooling system stopped working properly. I know a lot of ppl like Toshiba, which is why I decided to go with them in the first place. However I will never own another one..lol...

    My biggest problem now is trying to figure out how to manuver around on Windows 8, it is completely different than my other one. I keep pullling apps up and can not for the life of me figure out how to get out of them lol...So far so good tho. Just put a big hole in my Christmas plans. But oh well :)
     
  10. Jaysee

    Jaysee Fishlore Legend Member

    You'll want to scan the old drive, like was said, but most viruses embed themselves in the operating system or in programs. Pictures you took are most likely not going to be infected.
     
  11. C

    Cichlidnut Fishlore VIP Member

    If it has a rootkit, just plugging it in can infect the new system :D

    ALT and F4 at the same time will close apps for you! well, whatever window you have open will be closed.
     
  12. OP
    OP
    tunastrack

    tunastrack Well Known Member Member

    YAY Cich I knew you would help me...Thanks buddy :)....You know it is sad tho. That I could not even go a DAY with out Fishlore. I insisted we go out tonight so that I could be back on here...Haha...Im very pleased so far tho. his Asus seems to be of pretty good quality. I didn get anything hugely fancy. Because usually all I do is get on here facebook and download my pictures. Spent about $450. It was on sale :)
     
  13. C

    Cichlidnut Fishlore VIP Member

    Sounds like somebody is hooked! Glad you like it :)
     
  14. pirahnah3

    pirahnah3 Fishlore VIP Member

    I agree about Geeksquad and I worked for best buy, they were always told to make it sound worse than it was or to try and sell people extra services even if they didnt need them. Yeah they make it look fancy but there out there to make money like any other company.

    Glad you got a new computer and are back online thou!

    As stated I would def have that other drive checked out, most likely if you can get it to boot on a machine that is safe you can get the pics off and at least burn them to a disk which should eliminate the virus problem, thou I dont think you would have a virus on there sounds more like hardware failure to me.
     
  15. Tigress Hill

    Tigress Hill Well Known Member Member

    Geek Squad told my mother that her computer had 352 infections. Ha! The reason she went to "the experts" was due to the fact she had received the Win7 Antivirus infection on her laptop, regardless of the fact I had successfully removed it from my own after she was done using it:rolleyes:
     
  16. outlaw

    outlaw Well Known Member Member

    If your Toshiba laptop is like ours, it's a motherboard issue. Toshiba Satellite A665-3DV6

    We also bought from BB and when I took it to the 'geeks'. I told them it was the HDD or System board failing (getting very hot and operating system not found errors).

    They did their "checks" and said there isn't anything wrong. 2 weeks later we brought it back. They replaced the HDD.

    Took it in again for it blowing extremely hot air out. They ended up sending it out for warranty to Toshiba to replace the motherboard.

    Took it back in a couple months later for the quick launch not working and sound going weird. Again, they ended up having to send out for warranty to Toshiba to replace the quick launch bar.

    Outlaw
     
  17. fishynoob

    fishynoob Well Known Member Member

    Yea I worked in a shop (as a demonstrator not for the shop I was working in if that makes sense) who had a specialist team to fix computer problems and move files about etc. Yet it was me who fixed their printers and their computers when they went wrong (seriously at one time they were stumped by the fact the keyboard had become unplugged from the tower!)

    I too have an Asus at the moment its good quiet and I like it. I did have to be majorally convinced though for the past 6 years I Have had nothing but Toshibas and every single one of them are still running smoothly (all 4 of them) My son has one my mother in law and her brother have another 2 and the forth.... well that one has suffered slightly from giving it too my a son a little too early.... it works..... but it has no keys.... not one.... .
     
  18. Aquarist

    Aquarist Fishlore Legend Member

    Good morning,

    Congrats on the new computer! :) I hate dealing with computer messes like what you've been through. I have to say though, I'm loving my Toshiba Satellite L645 laptop. I've had it for 2 years now. I do not even use the big computer any longer.

    What does Asus mean?

    Ken
     
  19. OP
    OP
    tunastrack

    tunastrack Well Known Member Member

    Asus is a brand of laptop Ken. I think it is a fairly new brand.

    Hmmm maybe it is just something with that particular model outlaw bc thats exactly what mine is (or was lol)...Im not taking it in to geek squad after not one single good review from any of you (thanks for all the awesome input btw!!)..However I have a friend whos brother is willing to take a look at it for me. If I can get it running enough for my kids to leave mine ALONE Ill be happy. Any suggestions on where I can buy an older versions of Windows OS?? Used is even ok...

    BTW Ken, this is totally off topic, but how can I get that adorable rudolf in my signature???

    One last question for all of you computer nerds...lol..What is a good and safe photo editor for Windows 8?? Hoping to find a free one ;)
     
    Last edited by a moderator: Dec 7, 2012
  20. fishynoob

    fishynoob Well Known Member Member

    Yea sorry Asus is a brand of laptop but they make components for Apple and Dell which was the selling point for me. I think they started around 1990 but didn't become a household brand until early 2000's.

    I used to use adobe photoshop but after my desktop was dismantled I didn't bother rebuying it as its quite expensive.

    At the moment use Windows Live Photo Gallery for basic things but it's not that good I will be looking for better editors when I get all my photos organised on this computer and I am ready to start fine tuning them. I may well be going back to photoshop but I'm hoping to find something cheaper...
     




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