I was going to put emergency but seeing as I don’t know, I didn’t think I should. A very short version of a long story, Lana the Mystery snail was removed from the tank for cleaning. Could I have hurt her? She is now floating with her body slightly curled and wrinkled. It looks oddly contorted to me. She’s just bobbing along, she has her siphon out but that’s about it. She’s been pushed by the current to the corner of the tank. Now she’s just there. I’ve poked her and she hasn’t retracted. I thought I was gentle with her when I moved her, I moved nine others and they’re all fine but maybe I messed up on her. I read it could be trapped air? Can I fix that? She’s not gripping onto anything she bumps into. If she’s unhappy, I couldn’t see why. I really hope she’s okay. She’s been doing this for a day. I’ve never had this happen before. I hope she’s not in pain and I certainly hope it wasn’t I who hurt her.