Don't take what I'm saying the wrong way. I'm not dogging on you or any employee at the store. I'm not the customer that comes into the store to tell you all the bad things your store is doing. I'm the customer who's boycotting your store altogether, and I took my complaints directly to corporate before making that decision. I understand it's not the employees who created this culture of treating animals like inventory. But everything you are saying is just strengthening my position. You only do the best you can, and I get it, that's the best that can be expected from the employees. If anything is going to change, it needs to happen at the top. And until it does, I will take my business elsewhere. I do appreciate employees that go the extra mile to make sure customers are properly educated, but I mean, that's like having a health guru work the register at McDonalds. Just because the person ringing you up knows big macs are bad for you doesn't mean the big macs are going to get any healthier.