Petco recent $1.00 gallon deals CAUTION!!!

TedsTank

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So I've been holding 2 - 20longs from Petco. Today I decided to paint the backs.....each tank had a crack in the bottom. Never saw that in house and store lights!!!!!

When I took them outside to paint bang... it showed up.

There were no problems exchangeing the tanks... I give Petco credit for that.

While getting 2 more tanks we found cracks in another 2 !!! Quickest way to find it is take them outside OR slide your finger nail around the bottom. Don't think it might just be a scratch!! I think the way the warehouse folks stack them in a pile 5 high, they are not supporting them properly. It seems to be the tanks stacked on the corners of the pile... the bottoms are resting on the corners of the tank below it, and stressing it!!!

I did ask them to check out all the tanks that are stacked... how frustrating it is to start setting up and find cracks. Also showed them the cracked ones we found...unfortunately they didn't seem concerned. They are perfect almost clean craks and probably not leak for test...if put on a slightly uneven stand or something, I think they would eventually collapse.

Very nice tanks but check them, check them, and check them again.
 

TayJay76

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Ya, I don't trust Petco. Not only are they overpriced, but their sales are very iffy. The cracks are probably the reason why they are selling them so cheap. Sorry you had to find out the hard way, thanks for the warning.
 
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TedsTank

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ty... they gave me 2 more!! Great Tanks... I hope they will stack them better and pull out the currently cracked ones... it is a good deal, or could be!
 
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TedsTank

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really???!!!

I got what I wanted....unfortunately that is the only place anywhere near to get tanks. They were very prompt in replacing them.

I told them it was either a shipping or warehouse problems... tanks need full support.

So I hope they have taken care of it... but I do have my doubts... if not fixed by the time I go there again, then we will have words.
 

James95

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Wow, thanks for the heads up! And to think I almost bough a 40 breeder when they were on sale. Good thing I didn't! I haven't gone to any chain stores in over a year, not sure I ever want to go back in one. Lol
 
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TedsTank

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It is ok to buy them...just check them well... more than well.

In the lighting they have, use your finger nail anywhere you suspect even a small scratch. the 20 longs were not fully supported on the bottoms, and the cracks on the tanks were all in the same areas.

The bottoms on any tank should/must be fully supported in any store, or home, or in transit.
 

jerilovesfrogs

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well if so many of them had cracks....that shows how they stack and care for them. unless the came to petco that way. but somehow i would doubt that. i'd be concerned even though a tank looked 'ok', that they had mistreated it in some way. but i hope they didn't for your sake ted! good luck
 

James95

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well if so many of them had cracks....that shows how they stack and care for them. unless the came to petco that way. but somehow i would doubt that. i'd be concerned even though a tank looked 'ok', that they had mistreated it in some way. but i hope they didn't for your sake ted! good luck

This reminds me of flying. Sometimes at the end of the flight They request that you close the window shades to keep the cabin cool for the next flight. When in all reality, they just don't want you to see the guys unloading your luggage like they're throwing a javelin.
 

lipadj46

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Well sounds like good customer service to me. Those tanks come from china surprised more don't break

sent from my ti-85 during chemistry class
 

James95

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Well sounds like good customer service to me. Those tanks come from china surprised more don't break

sent from my ti-85 during chemistry class
Not to go even more off topic than I already have, but are you sure? As far as I know both Aqueon and Perfecto manufacture their tanks here in the U.S. The tanks are even tagged with the name of the worker who assembled them (usually common American names too).
 
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TedsTank

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Well, all I can say is the 2 new tanks are fine and holding water

JUST DOUBLE CHECK IF YOU BUY ANY> may all stores don't stack the the same.
 

snapper

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That sucks, but I'm glad you got it rectified. I got two tanks during the $1 per gallon sale too but luckily they are both fine and undamaged.
 

Akari_32

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Where I live, people camp out for the $1 per gallon sale. Its great XD You get there an hour before the store opens, and theres like 6 people there already!

Glad you got it fixed up I never had a problem with buying tanks from them.
 

Borisbbadd

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I don't think they are trying to sell cracked tanks. There would be no reason for them to purposely sell tanks that they would have to turn around and replace.

Think what you want about them, they don't want that kind of reputation. It's bad for business, and they want your business.

I think it would have more to do with the high costs of transportation and storage. I have noticed at my job, more and more loads are coming in with the pallets stacked higher than ever before. Also, all the pallets loaded side-ways, so they can fit more on a trailer. Both of these things can cause alot more damage, but that just go's along with the buisness.

No matter, if they come from China, or somewhere in America, they will change hands many times. Be it manufacturing, warehousing, or transportation, the potential for damage is always there.
 

catsma_97504

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I don't think they are trying to sell cracked tanks. There would be no reason for them to purposely sell tanks that they would have to turn around and replace.

Think what you want about them, they don't want that kind of reputation. It's bad for business, and they want your business.

I think it would have more to do with the high costs of transportation and storage. I have noticed at my job, more and more loads are coming in with the pallets stacked higher than ever before. Also, all the pallets loaded side-ways, so they can fit more on a trailer. Both of these things can cause alot more damage, but that just go's along with the buisness.

No matter, if they come from China, or somewhere in America, they will change hands many times. Be it manufacturing, warehousing, or transportation, the potential for damage is always there.
I completely agree with this. If this type of practice were SOP for any business, they'd soon be closing their doors. I purchased a replacement tank (got tired of a horribly scratched 55G) and it is holding water with no issues.
 

wisecrackerz

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I've noticed that with higher shipping costs, many of my LFSs do not carry larger tanks regularly. Most will order them for you, but they don't have them in stock. I mentioned a crack in a 125 to an employee at one of my favorite LFSs, and the employee explained that that was a display model; it was not for sale (he said he could have one in for me by Tuesday if I wanted one). It seems that shipping is so costly that they have been ordering in bulk, but that they experienced too many returns of leaky tanks, and so now will only order more expensive items by special request, and pay premium shipping on those items, to be sure they arrive safely and in working condition.
I can only imagine what it must be like for high sales volume chain stores, where they not only have to deal with shipping, but also have less control over what they get and when they get it, and then deal with employees who don't necessarily know a lot about handling tanks.
It's good that they replaced them without any hassle, and I'm glad you found the cracks before you set them up! That could have been disastrous. Also, thank you for the warning/reminder: we should all be checking our tanks before we purchase them, no matter where we get them from. I know I don't always, and so the reminder is always helpful.
 
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