I went to the LFS to get some food and got a few mystery snails. Two ivory and one gold. When the woman was getting the snails I saw her pushing on their traps... Never seen that before and not sure if she was checking to see they were alive or trying to push it closed in case they were dead. Two are roaming around the bag now the larger ivory is still pushed about 1/2 an inch in its shell. Is this normal or is it possibly stuck? And if it’s stuck how do I help? Been like that for 40+ minutes.
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