With everything going on i'm sure it will get to you and i'm sure you will like what you get. Update when you get your orderCTYankee79 said:Thanks for the replies everyone. My order just says “awaiting fulfillment”. Sounds like a good website just a little slow.
I had a package from Aq Coop make its way all the way from Seattle to the East Coast essentially overnight, and then take 4 days to get to me from 40 miles away...USPS is definitely facing some challenges. And that two day Prime shipping a lot of us are spoiled with is a thing of the past. Oh well, I guess people are waiting on things a lot more important than my piece of Manzanita!Cody said:I know there are a lot of delays in the USPS network now too. Due to how COVID-19 impacted supply chains you are seeing reduced and condensed routes. Also with some of the protests I know shippers are avoiding certain areas that are heavy with protests from what I was told.
My LFS owner told me last night that he is having to drive over 3 hours away to pick up his fish orders from the air port in Chicago because they wont bring them directly into our smaller local air port anymore due to reduced demands. So really everything is just a little screwed up right now.
I also was kinda fooled with the pictures... they appear larger in pictures and even with measurements laid out it seems larger. But they do come in smaller. I also regret not buying bigger.CTYankee79 said:Just wanted to update as promised—driftwood got here today. I ordered the 16th so the shipping was almost 2 weeks, similar to everyone else’s experience. The driftwood is beautiful but a little smaller than I expected,that’s on me for not ordering larger. I think it will work just fine though because there will be a lot of plants.
Agreed, my thoughts exactly. Now I figure I’ll just soak this thing the aquarium and float my plants until I’m ready to scape in a few days, then I can siphon out the water at that point...FinalFins said:I also was kinda fooled with the pictures... they appear larger in pictures and even with measurements laid out it seems larger. But they do come in smaller. I also regret not buying bigger.
Looks like a lovely piece of wood
2 weeks is a long time for fulfillment. It’s important to have a good product but half the battle is customer service and prompt shipping. is this the first time you’ve used them? I’m curious how the fish are when you receive them. In other news my driftwood is going strong in a newly rescaped tank:CPDxoxo said:I just wanted to pop on here and give my experience with this vendor. Lots of other forums have posts regarding lack of communication, or when they finally get communication the seller claims to have been traveling. I saw this back in 2013 and as of 2021 I got the same exact experience. No replies to communication until a week later and I was told they had been traveling. I only ordered live fish from here. Nearing 2 weeks and my order status is still awaiting fulfillment.
On another note, if you check the BBB ratings this seller responds very inappropriately to complaints. I'd honestly take my business elsewhere and avoid this place just based on the responses I came across. The BBB ratings were also showing a lack of customer service.
CTYankee79 said:2 weeks is a long time for fulfillment. It’s important to have a good product but half the battle is customer service and prompt shipping. is this the first time you’ve used them? I’m curious how the fish are when you receive them. In other news my driftwood is going strong in a newly rescaped tank:
That’s no good. Hard to time QT, etc with no communication and slow shipping.wateriswet said:I ordered from him last fall and it took about 2 weeks to get my fish. That is a long time for no communication and trying to keep a quarantine tank cycled and ready to go plus sitting at home so I can get my package within 2 hours.
I had one corydora DOA. The bag material was opaque and the water heavily tinted blue so I couldn't tell it was dead until after I opened the bag since the others in the bag were alive and moving --> no store credit for me. I had one other DOA (so 2 out of 14) and couldn't get a hold of the seller to get a credit on my next order. He doesn't send you a code or coupon for the DOA, you have to get ahold of him when you're ready to order again which is very hit or miss. It wasn't a fun exchange but I am considering another order because the prices and shipping are the best I've found.