When mail ordering/internet ordering plants, at what point should I consider them unacceptable and demand reshipment or a refund? Normally I buy plants from people so I know I'm not also buying snails, etc. But...I wanted some slender leaf java ferns...so...yeah. They arrived, third of the leaves dead, 50% had dead tips, all the leaves that were green had black spots all over them. Should I keep or demand a refund? Attached is a pic of the plants.