I just placed my first order online for fish, and it was with Live Aquaria. 5 weather loaches 12 trapdoor snails 1 hornwort The fish arrived today. The plant will arrive tomorrow. 3 of the weather loaches were dead. Another was swimming erratically upside down. The snails appear to all be alive, but it's early (I've had them for about 6 hours). After the condition the fish arrived in, I am fully expecting several of the snails to not make it. I will never order again from Live Aquaria. The shipping costs are exhorbitant (I paid $30.00 to ship the fish and $16.00 for the plant). The total order came to $127 with three of the loaches dying and a fourth almost sure to. I received a $5.37 credit for the losses. Nothing towards the ridiculous shipping fees they charge. I will personally never again order fish online from anyone, but I wanted to explicitly warn people from ever using Live Aquaria.