Is My Light Toast?

Hey everyone,
So the other day my . Anyone know what might be causing it or a way to fix it?

Thanks

 

Are you able to open it and look inside? I'm not familiar with that type of light, but I've had t5s explode on me before. Did it get wet at all?

 

I'd contact the manufacturer. There may be a sequence of buttons to push to do a factory reset. But in general, when electronics start behaving like that it's because something is fried inside. The maker may also offer a 'repair' option if it's not under warranty.

 

Are you able to open it and look inside? I'm not familiar with that type of light, but I've had t5s explode on me before. Did it get wet at all?

Probably, but since these are LED I doubt it's anything I'll know how to fix (at least with current knowledge).

I'd contact the manufacturer. There may be a sequence of buttons to push to do a factory reset. But in general, when electronics start behaving like that it's because something is fried inside. The maker may also offer a 'repair' option if it's not under warranty.

I tried to contact the manufacturer as soon as it happened (week or so ago) and have yet to get a response. I'm assuming I won't be getting one.

 

I tried to contact the manufacturer as soon as it happened (week or so ago) and have yet to get a response. I'm assuming I won't be getting one.

I'm sorry to hear that. The problem is a lot of these 'manufacturers' are just glorified importers who hire an Asian factory to copy somebody else's product and have no real knowledge of the products they sell and keep prices down by not stocking spare parts or replying to customer inquiries . The factories they hire keep prices down by buying factory second components or not specing them properly. One 'trick' they use is to skimp on heat sinks and not use thermal conductive paste on high current parts, the result being that the product works- for a while, but often have short lives. The former being a fairly expensive part to size correctly, the latter something that's labor intensive to do right. (I've got a friend who works in China for a major engineering firm and the stories he tells of corruption and ridiculous and dangerous cost cutting make me cringe.)

One trick you can use when looking for a replacement is to contact the seller in an email about a 'defective product' before buying and see if you get a reply. If you do your chances of having a long lived product, or satisfaction if there's a problem, are higher.