How can I fix my filter?

*Hannah*

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I have had my filter for a while, but a couple of weeks ago it stop working right. I attached a picture of of my what I am trying to say.

The first filter on the picture is how water should flow and second one is the way my filter flows.

I have look at the inside and very thing looks the same as before. I haven't messed with it.

Is there a way to fix it?
 

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*Hannah*

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When I was rewashing the filter cartridge, I made a hole in the bottom of the cartridge. Isn't that just great?!? Should I get a new one or will it be OK? I can't go to my LPS until tomorrow.
 

Zenial

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What brand and model of filter is it? Good brands release a manual and maintenance guide. We might be able to find it online.

If it all looks fine, submerge the filter in the tank before placing it on the side. I do this with my trickle system to increase the flow.
 
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*Hannah*

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My filter is "Whisper Power Filter 20". I got my tank and stuff used, so I don't have a User Manual.


EDIT: Do you think it wil be OK to leave the cartridge, even though it has a small hole in it? I put the cartridge back in the filter and the water flow has increased a little. :-\
 
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Zenial

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Hey Hannah,
Took so time, but I found you some useful info.
The only mechanical moving part within your filter unit is called your
magnetic impeller assembly. Any time your water flow slows, stops or if
you get a loud noise coming from the unit, you will want to check out
the impeller first. Usually we will suggest that you at least get to and
rinse the impeller monthly. Then, about every 6 months, you would want
to let the impeller soak in some distilled white vinegar for 2-3 hours.
This will help keep your impeller good and clean and essentially extend
the life of your filter unit.

In your filter unit, to gain access to the impeller, locate the "Minimum
water level" line. You will be able to twist the motor open at that line
point. Once open, you will see a piece that appears to have fan blades.
It will have fan blades on one end, a cylinder magnet on the other,
there will be a metal shaft that goes through the center and two little
black rubber end caps. This assembly is your impeller. Once you go
through the cleaning instructions for this part, use some q-tips to
clean in the housing area, where this impeller goes. When you have
gotten everything good and clean and rinsed thoroughly, go ahead and get
everything back together and try it again. If this cleaning does not
help, please let us know and we will supply with our warranty claim
information.


Regards,

Tetra Care
 

Aquarist

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Good morning,

What your filter is experiencing is a back wash. I see that you've rinsed your filter media in tank water which is good. You can also reduce the flow control to prevent the water from exiting the little areas around the intake.

If rinsing the media didn't help it may be time for new media. Do NOT throw out the old. Place it in the tank somewhere so that you don't lose the good bacteria it has already collected and cause your tank to go into a mini cycle. Keep the old media for at least 2 weeks to 1 month, giving your new media time to be seeded with good bacteria.

I don't see any issues with a tiny hole in the media. If you have carbon in the cartridge there is a possibility it could get lodged in the impeller well area but not very likely if you're careful.

Ken
 
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