Further Proof of Eheim's diminished footprint in the US.

AndyP

In the first week of January, I bought a 200W Eheim Jäger heater. A fiddled with it for a week and could not get the thing to calibrate. I contacted the store I bought it from and they told me to call Eheim and do a warranty exchange. I opened a support ticket via email and included a copy of my receipt and never heard back from Eheim. I stuck the heater on a shelf and forgot about it. About a month later, I took another stab at it, and somehow got the heater to calibrate, and was using it in another tank.

LAST WEEK, Eheim responds to my support request with a tracking number in it for a heater. I check the tracking number, and the item has already shipped and it shipped from Canada via Fedex.

So, I create an account on Fedex.com to get more detailed tracking information, and it looks like Eheim doesn't even have inventory in the US any more. They placed an order with Big Als Pets in Canada (I assume using a corporate credit card) and shipped the heater to me here outside of Philadelphia.

The box arrived yesterday. The receipt showed a 200W heater, and my support request said 200W heater. But Eheim sent me a 250W heater. So, I got an upgrade!

I know Eheim USA was closed a few years ago, but I have still been able to buy their products in the US.

Someone on Craigslist near me was selling an Eheim 2217 (still working) that said "Made in W. Germany" on the lid. Now that's reliability.
 

Ouse

“Made in West Germany”.

How long has it been since Germany united? Lol.
 
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AndyP

31 years.

This guy has a 31-year-old canister filter that still works without issue. That's German engineering for you.
 
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Ouse

IKR, Germany has the best engineers. I’m fact I’m surprised the unification between west and east didn’t happen longer ago.
 
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AndyP

IKR, Germany has the best engineers. I’m fact I’m surprised the unification between west and east didn’t happen longer ago.

Just look at pictures of East Germany before and after unification. Those engineers fixed the East up in record time.
 
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MacZ

“Made in West Germany”.

How long has it been since Germany united? :eek: Lol.

I remember that night back in 1989...

I’m fact I’m surprised the unification between west and east didn’t happen longer ago.

Because the US and Russia... And because East Germany took that long to go bankrupt.

Just look at pictures of East Germany before and after unification. Those engineers fixed the East up in record time.

My parents took me for holidays to the baltic sea coast during the first years after reunification. The roads were more like dirt trails than actual roads until the mid-nineties.
 
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DoubleDutch

Though I love eheimstuff they don't seem to be able to make easy to calibrate heathers hahahaha.
 
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GlennO

I wonder why they are withdrawing from the US market. Eheim still has quite a strong presence here in Australia. But we don't have a lot of other brands that I see mentioned by US members. Maybe the US market is too congested for them?
 
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MacZ

High taxes on imports from the EU to the US for the past 4 years most likely.
 
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ProudPapa

Though I love eheimstuff they don't seem to be able to make easy to calibrate heathers hahahaha.

I don't even try any more. I stick a thermometer in the tank, and adjust the heater until the temperature is where I want it. I don't worry about what the dial says.
 
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GlennO

I don't even try any more. I stick a thermometer in the tank, and adjust the heater until the temperature is where I want it. I don't worry about what the dial says.

That's what I do too.

Btw I just purchased one of their newer Thermocontrol-E heaters that don't have any self calibration and are supposed to be accurate to within 0.5 degrees C. We shall see.
 
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AndyP

I remember that night back in 1989...



Because the US and Russia... And because East Germany took that long to go bankrupt.



My parents took me for holidays to the baltic sea coast during the first years after reunification. The roads were more like dirt trails than actual roads until the mid-nineties.
I still have a cousin that lives in Munich.
That's what I do too.

Btw I just purchased one of their newer Thermocontrol-E heaters that don't have any self calibration and are supposed to be accurate to within 0.5 degrees C. We shall see.

The beauty of the Eheim Jager is that they use a simple bi-metal thermostat. That makes them perfect for use on temperature controllers. Heaters with electronic thermostats, such as the Aqueon Pro or the Fluval expect power 24/7, since the thermostat is "always on."

I have emails from Aqueon Support say you should never use a temperature controller with their Pro line of heaters.
 
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GlennO

The beauty of the Eheim Jager is that they use a simple bi-metal thermostat. That makes them perfect for use on temperature controllers. Heaters with electronic thermostats, such as the Aqueon Pro or the Fluval expect power 24/7, since the thermostat is "always on."

I have emails from Aqueon Support say you should never use a temperature controller with their Pro line of heaters.

Yes I think I saw one of your previous posts on the topic? Yet there are companies that sell the new Eheims complete with Inkbirds in a kit, such as here:

Thermocontrol-E Dual Thermostat (125 Watt) Aquarium Heater Kit - EHEIM Inkbird

In any case, I don't intend to use a controller. I've never had an Eheim heater that has failed (touch wood).
 
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AndyP

Yes I think I saw one of your previous posts on the topic? Yet there are companies that sell the new Eheims complete with Inkbirds in a kit, such as here:

Thermocontrol-E Dual Thermostat (125 Watt) Aquarium Heater Kit - EHEIM Inkbird

In any case, I don't intend to use a controller. I've never had an Eheim heater that has failed (touch wood).

Maybe someone should shoot Eheim an email and ask them if it's OK to use a Thermocontrol-E with a temperature controller.

My experience with heaters over the last 30 years has been that bi-metal thermostats are more likely to fail ON. Electronic thermostats are more likely to fail OFF. Just 2 days ago, the 55 gallon tank in my basement was at 68°F and my Aqueon Pro was in the tank with the green light on, refusing to heat the water.

I doubt this a rule. I'm sure plenty of people have had their heaters fail in the opposite direction.

I'm curious how good the new Oase heaters are. The only reviews I find for those are YouTube Influencers that got free heaters from Oase. That makes it hard to trust them. Also, the heaters just haven't been around long enough for anyone to know how long they're going to last.
 
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