anyone know how long is the fluval E series warranty? mine broke early this month, purchased Jan/2020. I contact fluval 2 time, i can't never get a response from them.
i try to call, busy, i submit 3 ticket over past month, no wordsSinisterCichlids said:Fluval E Series Heaters are guaranteed against defects in material or workmanship under normal aquarium usage and service for 5 years. We offer a 5 year guarantee on all nonreplaceable parts which means that the heater will be repaired or replaced at the manufacturer's discretion, free of charge, when the complete heater is returned with proof of purchase and postage paid. This warranty does not apply to any heater that has been subjected to misuse, negligence, or tampering. No liability is assumed with respect to loss or damage to livestock or personal property irrespective of the cause thereof.
Customer service: 1-800-724-2436
Dealer support: 1-800-353-3444