I think that most of us treat our fish with a gentleness that is borderline overcautious. Therefore...when you see a little fish being manhandled in any way...MANY folks tend to be sensitive to that. I have a few of those relationships with a select number of fish. It would upset me to see them sick or worse yet..die. As I said previously...I can understand the shipping methods to allow them to arrive safe...but not 30-40 little bags stuffed in a gallon bag and then thrown around like a bag of dog food.