Don't Be Afraid to Order Fish Online

JeffK
  • #1
I read many posts from people who mention they’ve never ordered livestock online before. Some may find it strange to get fish in the mail. Some balk at the price of shipping. Some prefer to see the fish they’re getting for themselves before they buy. Some may just be hesitant to do something they’ve never done before.

IMO, the best situation is when you have an excellent LFS with a knowledgeable staff with whom you can form a good relationship. They steer you away from mistakes. They educate you on fish compatibility, appropriate tank sizes, aquascaping, etc. When you’re looking for fish they don’t normally carry, they do their best to get them for you. Some of us are lucky enough to have such a store, but many of us do not.

There’s always the “big box” stores, right? Petco, Petsmart, Walmart, and others. Some of these are actually really good stores. They carry lots of different fish, have all sorts of supplies, and GUARANTEE their fish for 30 days or your money back (at least that’s what my Petco does). Some have really clean, bright tanks, while others seem to have 1-2 dead fish in many tanks. Some have a knowledgeable staff, and some sell oscars to people with 10 gallon tanks as long as they “fill the tank with water and let it sit over-night before you add any fish.” IMO, these stores can go either way - it’s a crapshoot. I’ve had great success buying certain fish from these places, but then with some fish I find myself driving back and forth, taking advantage of that money back guarantee.

If you don’t have a helpful LFS, and the big box stores frustrate you as much as they frustrate me sometimes, there is another option - ordering fish online. Like anything else, you have to do your research, because some places are better than others. Look for reviews on the sites you come across. Check feedback on eBay and aquabid. Ask around here on fishlore. Probably more than half of my fish through the years have been dropped off on my doorstep. I live in PA, yet I’ve repeatedly ordered fish from Ohio, Florida, Utah, and Oregon. Sometimes overnight shipping, and other times priority 2-3 day shipping. In the past 3 years (when I finally got the nerve to order online), I’ve received 36 fish in the male (I think I’ve counted everyone), with just one bad experience. In fact, except for that one bad experience, I never lost a fish that I ordered online. I don’t still have them all, as some have been rehomed, but IME the fish I’ve bought online have been much healthier and more colorful than those I’ve bought at my LFS.

Sometimes, it’s not even more expensive… Praecox rainbows at my Petco cost $8.99 plus tax, so that would be $38.12 for 4 fish. Since I always question the health of their stock, I decided to order 5 from aqua bid for $20 plus $17 Priority 2 day shipping. When my fish arrived, the seller had thrown in an extra to make 6, so I got 6 of them for $37 instead of paying $38.12 for 4 at Petco (and I’m more confident in the health of these fish moving forward. I’m not trying to pick on Petco here - they just happen to be my only local option. During the summer months, when temps are steady in the 60-90 degree range, overnight shipping is not really necessary as the places I’ve ordered from know what their doing regarding the prepping, packing and shipping of fish. Even if they end up a day or two late, the fish are typically fine.

My point is just to encourage people to go ahead and order fish online if they’re on the fence about doing so. IME, the sellers answer all your questions relatively quick (ask questions before you buy - if you don’t hear back from them, maybe it’s best to keep looking). I’ve been thrilled with practically all my experiences. Many of the sellers tend to be small businesses - if you don’t have a good LFS to support, this is another way to support a small business. Places like trinsfish, msjinkzed, imperial tropicals, wet spot tropicals, and first coast tropical fish are the ones I’ve used most often. Many of the sellers on aqua bid are breeders who really put a lot of care into their fish. If your LFS can’t get that “must have” fish for your tank, take it upon yourself to get it. It’s really not that difficult. Research your sellers first, and you can get more or less any fish for your tank!
 
Platylover
  • #2
Hello, this is very well written! I haven't bought any online and would like to know where you recommend to order some from? I need different species of fish so aqua bid is out of the picture since the price for shipping is to much for only a few fish when I'd be ordering from different people. Thanks for writing this.
 
ashleyb
  • #3
I've had great luck with Trins Fish! Very responsive seller and when I had an issue with an order (an honest mistake on their part - no hard feelings) they overnighted me two free fish. Didn't even have to pay shipping. Love them!
 
JeffK
  • Thread Starter
  • #4
Hello, this is very well written! I haven't bought any online and would like to know where you recommend to order some from? I need different species of fish so aqua bid is out of the picture since the price for shipping is to much for only a few fish when I'd be ordering from different people. Thanks for writing this.

trinsfish is excellent. i've never ordered from msjinkzd but I know people who have always been very happy with her. Imperialtropicals offers free 2 day shipping for orders over $45. Sometimes the sellers on aqua bid do have other fish and they'll combine shipping for you to keep costs down. Hopefully others will chime in with their experiences as well!
 
Geoff
  • #5
I've had good experiences with both TrinsFish and Imperial Tropicals. I would definitely order from them again and the shipping is very reasonable.
 
aliray
  • #6
I ordered 6 striped kuhlI loaches a few months ago from Trinsfish as I had not been able to find any and had been looking for a few months at all the big box stores as well a mom and pop fish store. They arrived very healthy in clean water and I did the priority shipping . They were very well packed. I was extremely pleased and will definitely do another order at some point. I also bought a male ABN pleco from Imperial Tropicals in Lakeland Fla. He arrived very healthy with a snout full of bristles. One of my female blue eyed yellow ancistrus plecos came from an Ebay seller from Louisiana. All of them are alive and well. Alison
 
Platylover
  • #7
Thank you all! Trinsfish would be perfect since I'm ordering plants from them. They don't have all the fish I need, but imperial aquatics does! Thank you guys so much, I was wondering where to buy fish since I don't trust my LFS to get healthy fish and if they might stick it into a sick tank. Thanks again, I know what to do now!
 
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JeffK
  • Thread Starter
  • #8
First coast tropical fish has a Facebook page if anyone is interested. They sell as "90125" on aquabid. They are actually the ones who prompted to write the above post as I was thrilled with them. They just added me to their newsletter and their prices are very reasonable.
 
Platylover
  • #9
First coast tropical fish has a Facebook page if anyone is interested. They sell as "90125" on aquabid. They are actually the ones who prompted to write the above post as I was thrilled with them. They just added me to their newsletter and their prices are very reasonable.

I'll check them out, thank you!
 
aliray
  • #10
Thank you all! Trinsfish would be perfect since I'm ordering plants from them. They don't have all the fish I need, but imperial aquatics does! Thank you guys so much, I was wondering where to buy fish since I don't trust my LFS to get healthy fish and if they might stick it into a sick tank. Thanks again, I know what to do now!
I ordered from Imperial Tropicals, I don't know if that is the same as imperial Aquatics. Alison
 
Platylover
  • #11
I ordered from Imperial Tropicals, I don't know if that is the same as imperial Aquatics. Alison

That's what I meant haha, don't know why I said aquatics...
 
JeffK
  • Thread Starter
  • #12
I guess I should also mention the trinsfish also has a Facebook page: trin's tropical fish
 
JeffK
  • Thread Starter
  • #13
I should also mention that for awhile I was hesitant to order from the west coast since I live all the way on the east coast. Last year, I finally decided to give it a try and ordered a couple times from wet spot tropical in oregon. Overnight shipping is a bit more expensive (I think the going rate is about $35), but both orders were perfect! Wet Spot really knows what they're doing, and they have a HUGE stocklist. They do require a minimum order of $24 to ship, but as long as your order makes that amount, there's no reason to not order fish from them, even across the country!
 
angelfishguppie
  • #14
First coast tropical fish has a Facebook page if anyone is interested. They sell as "90125" on aquabid. They are actually the ones who prompted to write the above post as I was thrilled with them. They just added me to their newsletter and their prices are very reasonable.
I finally took the plunge with mail order in May. I shopped aquabid and asked several sellers questions and they were all very quick to answer and patient with me. I ended up buying from First Coast directly (not thru the auction) very good at combining orders to minimize shipping. Would definitely buy from them again.
 
JeffK
  • Thread Starter
  • #15
I finally took the plunge with mail order in May. I shopped aquabid and asked several sellers questions and they were all very quick to answer and patient with me. I ended up buying from First Coast directly (not thru the auction) very good at combining orders to minimize shipping. Would definitely buy from them again.

I just subscribed to their newsletter (it sounds like they send it out every 2 weeks with an updated stocklist). I was VERY impressed with their prices!
 
Dave125g
  • #16
I ordered 8 albino corys fromthatpetplace all were DOA and they wouldn't make good on it.
 
JeffK
  • Thread Starter
  • #17
I ordered 8 albino corys fromthatpetplace all were DOA and they wouldn't make good on it.

Dave, I just PM'd you
 
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angelfishguppie
  • #18
I just subscribed to their newsletter (it sounds like they send it out every 2 weeks with an updated stocklist). I was VERY impressed with their prices!

wanna give the quick and dirty on how one can subscribe to their newsletter?
 
JeffK
  • Thread Starter
  • #19
wanna give the quick and dirty on how one can subscribe to their newsletter?

Sorry! I haven't been around all day. I just PM'd you!
 
ashleyb
  • #20
I ordered 8 albino corys fromthatpetplace all were DOA and they wouldn't make good on it.

WHOA. I LOVE that pet place. I drive two hours to get to one. I can't believe that! All of my fish that I've ever bought from them are still alive today!
 
Tk82
  • #21
WHOA. I LOVE that pet place. I drive two hours to get to one. I can't believe that! All of my fish that I've ever bought from them are still alive today!
Ive driven 2 hrs to that fish place also. Huge store n a very large aquatics room. However, I must admit the last time I was there..approximately 2 months ago.. Their selections have dwindled and the aquatics room as well as their live plants has gone way down hill.
 
ashleyb
  • #22
I find it best to go to my store (I don't know where you're located) on Thursdays because they restock on Wednesdays. I made the mistake of going on a Tuesday once and they were WIPED OUT. Especially in the plants section. But I still think their selection is nothing short of amazing when they're stocked! And the staff is divine. They have marine biologists working at mine.
 
col7on
  • #23
I've been looking for a good priced eel for months Trins has exactly what I'm looking for I'm ordering it now
 
Dave125g
  • #24
I've been looking for a good priced eel for months Trins has exactly what I'm looking for I'm ordering it now
I got a very healthy batch of plants from trinsfish. Only cost like 20 bucks including shipping
 
ashleyb
  • #25
I just got a bunch of plants from them too. I wasn't impressed with the Saggitaria - there was literally only one blade with a single root and it was like $7. But the rest were good!
 

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