ELON MOLLUSK
- #1
There has been quite the debate on where exactly to comfortably and safely purchase freshwater snails especially when it comes to the more expensive high quality exotics. My favorite by far has been Aquatic Arts based out of Indianapolis! This is a company with a very interactive And easily navigated website. You can receive email notifications on restocked animals to be the first to get that (couple of times a year )exotic ! You have to be quick on your cellphone fingers or you’ll miss the chance to get some! Why is it that they sell out so quickly?! The simple answer is that this company clearly has their act together!
I have nothing but pleasant things to say at the end of the day. I had recently purchased some Faunus ater (lava snails) from them For the second time and ended up being sent four empty shells by accident. Contact with customer service was nothing short of timely and perfect.
Henry at aquatic arts “NEEDS A RAISE” !
I have stayed in contact with Henry for this last week and sent the final (thank you) message today after recieveing my free of charge replacements. I did receive substitutes due to them being out of stock but I was given 6 more expensive snails instead of just 3 less expensive replacements! I have been in customer service for around 10 years and was amazed at This companies professional demeanor yet friendly persona.
Let’s all be aware that imposter companies and scam artists are there prowling on innocent hobbyists but this is not one of them! This company is the real deal and it gets My personal approval !
That being said let’s make this a discussion board talking about are favorites and least favorite companies.
CAUTION : DO not purchase from ARIZONA AQUATIC GARDENS. This is one of those SCAM companies I was talking about.
I have nothing but pleasant things to say at the end of the day. I had recently purchased some Faunus ater (lava snails) from them For the second time and ended up being sent four empty shells by accident. Contact with customer service was nothing short of timely and perfect.
Henry at aquatic arts “NEEDS A RAISE” !
I have stayed in contact with Henry for this last week and sent the final (thank you) message today after recieveing my free of charge replacements. I did receive substitutes due to them being out of stock but I was given 6 more expensive snails instead of just 3 less expensive replacements! I have been in customer service for around 10 years and was amazed at This companies professional demeanor yet friendly persona.
Let’s all be aware that imposter companies and scam artists are there prowling on innocent hobbyists but this is not one of them! This company is the real deal and it gets My personal approval !
That being said let’s make this a discussion board talking about are favorites and least favorite companies.
CAUTION : DO not purchase from ARIZONA AQUATIC GARDENS. This is one of those SCAM companies I was talking about.