I ordered 20 Blue Diamond Shrimp, 3 Black Devil Spike Snails, 10 Mystery Snails, 10 Marimo Mossballs, and one of their starter plant bundles. I actually drove up to Indy to pick the order up since it's summer. Customer service was great and it was no issue setting up for pickup. I got to Indy earlier than expected, so shot an email to them at lunch and was able to pick up my order two hours early. Got home and was really happy with the quality and extras. Ended up with about 25 shrimp, 4 BDS Snails, 15 Mystery Snails, and 14 Mossballs. Shrimp are all high quality. Everything is healthy and active. Definitely going to order from them again.