API Superclean broken?

I've got an API Superclean 10-20 for my 20 gallon tank, and I can't figure out what is wrong with it. It is just barely trickling out the output, and the rest of the water is pouring out of the area near the intake ( not out of the tube, above it). I've tried cleaning the media, cleaning the impeller, and putting in less media. What is wrong with it?

 

Bumping this up for you

 

Sounds like it's clogged somewhere. I never had this filter before can you post a picture so I can see what your looking at?

 

Have you cleaned or checked the tube for flow?

How old is it?

Pump motor could be failing.

I had a Marineland 100 that I ran literally for 3 days, put it away after I upgraded to a 40 gallon. Yesterday I set it up for my oldest's betta fish and it ceased in the middle of the night.

 

It's less than a year old, and I've cleaned every part possible, I pulled out the intake tub and cleaned it out.

 

I just bought my daughter a Fluval Aqua Clear for $30 for her 10 gal tank, that thing is awesome! I ended up getting an Aqua Clear for my 40 gal.

Save your media and throw in the new one

 

Okay, I actually have another filter that I used before I switched to the current one.

 

I agree. Forget top fin and go aqua clear. They have standed the test of time for many years.