Ammonia In Water & Bacteria Bloom

After a storm we have ammonia and fluoride in our water.
1ppm of ammonia and my poor snail is seriously unhappy.
I'm dosing with prime for the whole tank (20gal) but he keeps hovering near the top which is unusual for him.
The fish seem fine but I still worry its gonna affect my poor snails and kill them before they fix this water issue.

We have a water softener system which I read can kill ammonia in the water, but we don't know how to turn it on. I'm asking the person who owns the house when she comes by tomorrow how to turn it on and stuff, but does it really kill ammonia in the water?

I'm also experiencing a bacteria bloom, probably from cleaning the filter and replacing the carbon filter, is this affecting the cycle and how can I fix it?

 

I don't think water softeners remove ammonia. it just removes some of the calcium/magnesium.

you can buy bottled water and do a water change in the tank with the snail.

cleaning the filter with old tank water shouldn't be a problem. the extra ammonia is feeding the bacterial bloom. dose up to 5X Prime.

 

I don't think water softeners remove ammonia. it just removes some of the calcium/magnesium.

you can buy bottled water and do a water change in the tank with the snail.

cleaning the filter with old tank water shouldn't be a problem. the extra ammonia is feeding the bacterial bloom. dose up to 5X Prime.

I did originally and it helped, then I refilled it with filtered water that tested clean of ammonia. However it's now testing .25 as of tonight. Might have to just buy more, but 10gal of bottled water is expensive xD. I'll give them an extra dose of prime tonight and dose more tomorrow when I change their water again.

 

Is it a salt based softening system? Because it replaces the calcium and magnesium with sodium, and the snails probably not too fond of it. After storms, it’s not unusual to see higher mineral content, thus more salt in your water.

 

Is it a salt based softening system? Because it replaces the calcium and magnesium with sodium, and the snails probably not too fond of it. After storms, it’s not unusual to see higher mineral content, thus more salt in your water.

It is, but its not even turned on atm