A little bit ticked off

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genie

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I went to the only store that sells Daphnia-- bought the last jar. That was yesterday, I have been feeding it since then. I looked on the bottom of the jar today it says:
"Best if used by 2004/09"

Why the H-E-Double Hockey Sticks would you sell food THAT far past the expiration date??????? Should I take it back, even though I can't find it anywhere else and it is the only thing that Kronos will eat right now? I just don't know.

What I do know is that I am ****!!! Big Time! I think I will write them a letter and explain why I am no longer shopping there. >
 

Phloxface

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You definately should take it back. I'd scoop out just a little to last you a few days and return the rest. Order a fresh can online somewhere and it should be there in a couple days.
 
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genie

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Sigh--- they'll probably just feed it to their fish after i return it. But I like the idea of scooping a little out. Ugh-- back to the evil pet store. I hope I have the recipt.
 

COBettaCouple

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Genie said:
Sigh--- they'll probably just feed it to their fish after i return it. But I like the idea of scooping a little out. Ugh-- back to the evil pet store. I hope I have the recipt.
they sound like walmart - where i routinely see dairy items, etc well past the due date.. after buying some sour cream that expired WAY before we bought it, we make sure to check anything we buy there.

well.. i guess you are going betta adopting today then after all..
 
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genie

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you are getting the face again except now it has a touch of "I'm not that bad am I?" And it is followed with "well maybe just one-- no, I can't give them anymore business!"
 

COBettaCouple

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Genie said:
you are getting the face again except now it has a touch of "I'm not that bad am I?" And it is followed with "well maybe just one-- no, I can't give them anymore business!"
LOL.. and you're getting the face that says we know the siren's song those bettas give out as you walk by.. the sweet, sweet song that pulls you in and next thing you know, you need to find another tank.. :
 

voiceless_kat

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Genie, take some out, shake it up and return it. I had the same thing happen with Maracyn 2 when I bought it at this pathetic little pet store in Minnesota. I was in desperate need for Neptune, my F&S for the first time ever was not here in 1 day...Iwent to use it and saw it had expired 2 years previous. That actually was in Feb and I just brought it back this week. They just laughed and said oh it is still good...but I got my money back. Andit is still the smelly, dirty , icky store > that it ever was. They said they got the inventory when they bought the store last year. Well dah, one would think prospective buyers would have kinda checked things out more...OMG- I had a rant, just out of nowehere.

LOL Take it back and get mad! Val
 

vin

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I understand what you are saying, but as a consumer I check dates on EVERYTHING before I buy it. If they have any sort of integrity they would take it back with your receipt - but since it is already opened they are not obligated to do so.
 

Phloxface

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I've worked in retail and I've never known a store that would refuse to refund an opened product as long as you have the receipt. They should NOT be selling expired products. They can send the opened product back to the vendor for replacement.  If any store refused to take back a product with a receipt open or not, you can report them to the manufacturer and they could lose their right to sell the product. Trust me, they'll take it back.
 

voiceless_kat

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Well I was new to betta-fish love...and the thought that that stuff expired never entered my mind. Ya I am thinkin retailers have some responsibility to make sure their goods aren't expired...however...I fixed my situation and never have to go back to icky smelly dirty pet/fish store anymore.
 

vin

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Phloxface said:
I've worked in retail and I've never known a store that would refuse to refund an opened product as long as you have the receipt. They should NOT be selling expired products. They can send the opened product back to the vendor for replacement.  If any store refused to take back a product with a receipt open or not, you can report them to the manufacturer and they could lose their right to sell the product. Trust me, they'll take it back.
Any open food product is up to the retailer to decide if they wil take it back....Why else do you think they have dated receipts? And there are return policies as well... They do not have to take anything back if it doesn't meet their return policy....As I mentioned - if they had any integrity at all, they would take it back. And if it's a big pet supply chain, no manufacturer in their right mind would pull a product from a retailer because it costs them money and market share....BTW - I've been in retail for 20 years....
 

Phloxface

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I've been in retail 28 years and I never said they have to take it back 2 years later. I said WITH A RECEIPT. Expired products open or not must always be taken back with a receipt. No store should be selling expired products and to refuse to take it back because it's open would be VERY bad business practice. Any big chain store refusing to take it back would be in a lot of trouble with head office! In fact they usually also apologize profusely since it is THEIR responsiblility to check and pull expired products from the shelf. Yes, the customer should always check the date but they do have an expectation of product freshness.
 
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