He is saying the true about the petsmart.Not all petsmart are running the same way and has all the same knowledge employees about the animal including fish.This 5* is for article not for Petsmart chain store.They are just a bussiness and business is business that it all about.
I've been thinking about working in a Petsmart/Petco someday just to be able to make a difference in care or treatment of fish, and this really gave me a great insight into what goes on behind the scenes!
I appreciate knowing from a person on the ground. I have purchased supplies but not fish. I think some sales associates are not as dedicated as this individual is. I have seen dead fish in sales tanks.
Thank you for taking the risk to share this very important information to the community. I too work for a large retailer. Unfortunately, I could be terminated for sharing too much. It seems that other than the large size difference of the tank system it's not a lot different than our procedures. It's great to know that just like in my world of negative perceptions, which is probably way worse than Petsmart/Petco, there are some of us who care enough about the fish, the customers, and the company to make a difference!
Thanks for the info. I have a PetSmart very near by and I've bought guppies and peppered cories from them. I know there are some people there that don't know much about the fish, but others do know quite a lot. But I have to say they do a great job of taking care of their fish at my local store.