Welcome to Fishlore.
Some great info above. My additions:
It sounds like you're changing all of the water at once. This isn't necessarily a good idea. Every time you do a full water change and gravel cleaning, you risk crashing the
nitrogen cycle (click on the words to read about the cycle, if you don't already know about it). When I'm having issues with a tank, I'll usually do a 50% water change with a gravel vacuuming.
As was said, pacus get huge. One pacu needs a tank where the smallest dimension is larger than 3' (or, as aquarist said, it won't be able to turn around). This ends up being several hundred gallons. Walmart should not carry pacus, and they definitely shouldn't stock the dozen or so that most stores seem to have. An
LFS that offers the proper info on caring for pacu will usually only sell one every few months or so because most aquarists don't have the money or space to set up a tank large enough for one of these behemoths.
The Melafix (I'm guessing that's what you've got) is a good addition, as long as you don't have any labyrinth fish (gouramis, bettas) in your aquarium. An overdose of Melafix can be fatal to labyrinth fish.