As stated above make sure the "box" is full of water and plug it in. That should work.
I used to have an old
HOB filter that had a pump that pumped water out of the bob but it used only a cyphon to suck the water from the tank. I would put the intake tube in the water and into the filter and then stick a piece of air tubing into the intake and suck the air out. This would fill it with water and start the cyphoning process. Anybody else ever had or seen these types of filters? Basically it was was a clear plastic box with a standard shaped intake tube that hung into the box and into the water. The intake tube only hung into the box about two inches and then there was two layers of filter floss. Then on the other side of the box there was a small removable electric water pump. You would start a cyphon with the intake tube and then you would turn the pump on. The bottom of the pump was below the filter floss so the water would get sucked down threw the floss and then pumped back into the tank. If the power went out the box would only fill up to the level of the tank and then stop so it could not overflow. This was on my first tank I bought used when I was in high school so I don't know if they were rare or not but it did not have any name brand on it.