Definitely stop using the Cycle product (wrong type of bacteria, bad product). Then I would do one the of the following:
A) daily partial water changes (50%); treat tap water with Seachem's Prime (It will keep ammonia locked but available for beneficial bacteria) do not use Ammo-Lock it will deprive bacteria from needed ammonia and nitrites; take daily measures before and after water changes. Nitrites at 0.25ppm likely will not kill your fish but might hurt their immune system; if within 24hours or less Nitrites rise to 0.50ppm do two partial water changes daily.
B) Huge water change and add SafeStart, wait for a full week, make no measures, do a 50% water change and keep checking water parameters.
C) Take the fish out (the
LFS might hold them for you for a couple of weeks without problems) and go for a fishless cycle with X-drops of Ammonia Solution method added daily until Nitrite spike happens, go for half-X daily until Nitrite Spike fades into zero; all the time keep lights on, increase dissolved oxygen (maximum water agitation from filter output, add airstone), raise temp close to 29C -at 30C dissolved O2 drops heavily-, keep the plants in without cleaning them until the cycle is done. Your 10 gal tank would be cycled in 12 to 14 days; do a water change and get your fish home that same day.
Pepe
Santo Domingo