I have read this book as well and the author is right on - it is better NOT to chemically alter the pH. This is because a stable pH is far safer for fish than a constantly fluctuating one, even if it is lower or higher from what you expect it to be. As for test strips, they are generally regarded as inaccurate, as you can see for yourself. It's hard to get an exact reading with them. I always recommend to every one Aquarium Pharmaceuticals liquid tests - they're always accurate and reliable. They have never failed me, at least. If you get a pH liquid test for freshwater aquaria from Aquarium Pharmaceuticals, you should be able to get an exact reading of your tap and tank water. It would be best for you if you bought the Master
test kit from A.P. - it contains the tests for
ammonia,
nitrite,
nitrate, normal pH, and high-range pH (this one would be good for you if your tap pH is indeed that high). It is only $13 online:
http://www.bigalsonline.com/BigAlsUS...rmastertestkit, while at a local fish store it is usually much more expensive. If your pH is extremely high, a natural way to lower it is filtering your water through peat. But do not do anything until you find out exactly what your pH is.
You do not have to lose the beneficial bacteria in the filter at all - you just have to know how to change and/or clean the filter media

First of all, if you just want to clean the filter media, you rinse them in tank water - NEVER in tap water, as
chlorine (or
chloramine) in tap water would kill the bacteria. Just set some tank water aside in a bucket and clean the media there. Secondly, you do not "have to" change every single filter medium every month, as the manufacturer of the filter will tell you. Think about it: changing the whole filter cartridge every month removes all your bacteria every month! The manufacturer will tell you to do it so that it can make more money off you when you go to buy another filter cartridge.
Depending on the type of filter you have, you do not need to change every single filter medium every month. My filter, for example, has a sponge,
activated carbon, and bio-cubes (additional medium where a lot of beneficial bacteria live). The sponge - I NEVER change but only rinse it in tank water about every 2 weeks. The bio-cubes, I also never change and don't even need to rinse them as they hardly ever get dirty. As for the activated carbon, I don't use it at all - it is not necessary (unless you want to use it). When you want to use activated carbon, you must change it every month as it may start leeching back the chemicals it has absorbed after a while. Besides, a.c. is effective up to 2 weeks tops - after that time, it doesn't work anymore.
Now, if you want to change any medium, particularly the sponge (which I presume is the medium that holds most bacteria in your filter), you have to be very careful with that. The best way to do this is to remove the old sponge, put the new sponge in, AND cut a large piece of your old sponge and put it next to the new sponge. Leave it there for about 2 weeks or more. This will help seed the new sponge with the beneficial bacteria faster and - hopefully - it will prevent any mini-cycles (which is why I recommend a large piece of the old sponge). You can remove the old piece after 2 - 3 weeks. If you want to be absolutely safe, leave it there for 4 weeks. Plus, when you put the new sponge in, also rinse it well in tank water.
I hope all of this helps you. Ask if you have any more questions. Good luck.