your pH and alkalinity isnt the likely culprit of your fish deaths. firstly have you read the fishlore for beginners. i know there's alot to read, but the time taken to read it will save you time and deaths in the future! secondly, adding alot of fish at once will send your ammonia levels up, then your nitrite levels up. (read the nitrogen cycle if you've no idea what i'm on about!!

) thirdly, once you've understood why you add only a few fish at once, you'll also see you must acclimate your fish very slowly. tetras in particular are senstive to new tanks. not only the water temp do they need to get used to (by floating the bag), but also your water chemistry. your pH, ammonia, nitrite, nitrate, water hardness, oxygen content etc etc is likely to be very different to the pet shops. so you need to add about a cupful of your tank water to the bag of new fish every half hour or so until the bag is full and THEN release your fish. by now they've had a taster of what your tank water is! armadillo did a fab post on beginners mistakes, its' stickied at the top of this beginners board and is well worth a read.
so, i've covered a few options. some you may already of known (but i thought them worth mentioning anyway in case you didnt!) and maybe a few you didnt know you can bear in mind for nxt time. do not buy any more fish though until you've got these settled in and your water chemistry settles, as its will have a few peaks while these settle in. also it may be worth doing some 50% water changes every other day or so until you get some accurate readings. most people on here (incl me) recommend the API freshwater test kit. its very easy to use, cheap (per test...wil last you for ages unlike the strips which are notoriously inaccurate), and its available in most countries and most shops, both real and online!!
any other questions....do ask! no question is a dumb one!!! the only dumb ones are the people that dont ask!!!

we will always help! - but some readings would be fab!!! can tell alot about a tank from the readings, plus tank size and whats in it! more info the better for us to diagnose!