My pictures are not posting! Why?

[kacie]

I don't understand why after I upload the photos I just end up at a blank screen. I have pretty much wasted most of this afternoon on this project.

[aquarist48]

Free Online Picture Resizer - Crop and Resize photos, images, or pictures online for FREE!

Hello Kacie. Have you resized your photos? The site would resize them automatically earlier in the year before we changed hosts. Now they have to be resized before hand. The link above will help you to resize them if necessary. Try it and see what happens.
Ken

[iloveengl]

I've actually been having problems too. I crop all my pictures, but for some reason, I'm only able to keep three pictures total even though it says I have room for loads more in my albums. (I found this out when trying to post pics of my cat); I gave up on it. I was getting that white screen, too. Weirdness.

[aquarist48]

Here is a link to a thread you may find helpful. If some of your photos have already been uploaded, they may need to be deleted and reposted, a smaller size. Here is the link scroll down to post #20
PhotoErrorsUploading
In the link below check out post #21 from Mathas.
Having problems with pictures
I hope this helps


Ken

[kacie]

Thanks everyone I will try to resize themwhen I get home.

[Lucy]

I was having problems so I switched to using a photo sharing site. I use photobucket.

[mathas]

If one or two people who are having this problem would like to email me a picture they can't upload, I'll experiment and see if I can find anything inherently wrong in the upload mechanism. Don't resize it, don't change the file extension, just get the white screen and email me the pic.

edit: email address removed, I got what I needed

[aquarist48]

Thanks Mathas! That was very kind of you.
Ken

[Lucy]

Yes, very nice!
Kacie figured this out. Her posted her pics in the ID section of the forum

[mathas]

Originally Posted by mathas

If one or two people who are having this problem would like to email me a picture they can't upload, I'll experiment and see if I can find anything inherently wrong in the upload mechanism. Don't resize it, don't change the file extension, just get the white screen and email me the pic.

wilkinson7133 was kind enough to send me examples of pictures he was unable to upload, and I was able to use them to reproduce some interesting results. The files I received were in .jpg format, and all the manage attachments window says regarding that format is that images need to be no larger than 976.6KB:

jpg.jpg

The original files I received had not been resized... with a 2.13MB file size, it was of no surprise to me that an upload as-is wouldn't be successful:

original.jpg

So I compressed the file to reduce the size (I did not change the dimensions of the image, just the compression), and produced a file with a size of 899KB, well under the limit shown in the manage attachments window:

compressed.jpg

File Photo011_c85.jpg does not upload, and produces the same behaviors as have been reported earlier... small delay, then a blank white screen. I then tried resizing the image to 75% of it's original dimensions (2448x1836 instead of the original 3264x2448) and compressed it, resulting in a file with a size of 958KB:

compressed_and_resized.jpg

File Photo011_r75_c95.jpg does upload, despite being a larger (in terms of disk space) file.

What does this mean? There clearly is some nebulous maximum on image dimensions that our current settings allow. When people have problems uploading pictures, we need to make sure we're suggesting they resize the picture both in terms of file size and in terms of dimensions. 1024x768 and 800x600 should both be perfectly fine, assuming the resulting file is below the 976.6KB limit.

I'll also suggest to Mike that he considers adding suggested max width and height values to the attachments window, to give people an idea of what dimensions uploaded images should have.

[Shawnie]

can you repeat that in english LOL ?

[mathas]

Originally Posted by Shawnie

can you repeat that in english LOL ?

I don't speak non-nerd very well, but I guess I can try

An image file has two "sizes"... the actual file size (how much disk space it takes up) and its dimensions (how many pixels wide by tall it is). A 1MB picture can be considered "bigger" than a 50KB picture, and a picture that's 2400 pixels wide by 1200 pixels tall can be considered "bigger" than a picture only 800 pixels wide by 600 tall.

The manage attachments window only specifies a limit on file size, not on image dimensions. My testing has shown that it is possible to have an image that fits within the file size limitations shown in the manage attachments window, yet still be too "big" to upload successfully based on width and height.

I'm suggesting two things:

1. When we tell people to resize their pictures, we be clear on what we mean. Compressing an image file without changing the dimensions is resizing the file, but that may not be enough to allow the file to upload.

The link Ken posted in the first reply allows custom image dimensions, so perhaps rather than just saying "resize the pictures", we should say something like "try resizing the pictures to a width of 1024 pixels by a height of 768 pixels".

2. Have Mike add suggested maximum width and height values to the manage attachments window instead of just displaying a hyphen. The hyphen implies (to me, at least) that there is no maximum width and height, when I've proven that is not the case.

[kacie]

Wow! Complicated! I'm glad mine posted after I resized them?

[Mike]

Thanks mathas! I'll try and see if I can update that attachment section to include the dimensions as well.

Thx,
Mike