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Old July 25th, 2009  
Moderator
 
Site Status

Hi All - it's been a crazy past couple of days.

What Happened?
Our host (bluehost.com) decided to suspend the fishlore account on the server for taking up too many resources. They didn't send any notice, just cut off the site. Needless to say, I was completely shocked by this unprofessional action from our host. They could have at least sent a warning or something before just cutting us off. Like "hey, your site is consuming too many resources and will be suspended in the coming days if you don't do something about it." Nope, they never did anything of the sort. I was trying for days to get them to turn the site back on so I could at least post a message stating that the site was being moved, but they would not work with me in the least.

I received lots of messages from members thinking that we suspended their accounts. Then before I could respond to those emails, they cut off everything! So, I apologize for the lack of communication on this but I was in scramble mode trying to get us back up and running.

Fortunately I've been researching new servers to move us too for a while now and was ready for moving the site, just didn't think it would happen under these circumstances. I am extremely angry with bluehost and wouldn't even recommend them to my worst enemy.

The good news:
We are now on a new dedicated server with way more processing power, space and bandwidth. There is a learning curve for me in handling the entire server rather than just my own instance on a server, but I'll get there. Just may take a bit for me to get the hang of running a server.

I fully expect there to be issues over the coming days/weeks as I work thru the issues of getting the site back up and running. Please report them here in this thread or make a post in "forum issues". Thanks in advance for hanging in there with us as we transition to our new server!

Mike
Mike is offline  
Old July 25th, 2009  
Moderator
 
This is great to be back on ! As a sys admin, I would be furious ! Glad we have a dedicated server now.
agsansoo is offline  
Old July 25th, 2009  
Fish Keeper
 
Thanks Mike!!


Glad to see the site back up again. I had complete confidence that whatever the issue was you were working on it and would get it all straightened out.

Welcome back everyone
Regal is offline  
Old July 25th, 2009  
Fish Keeper
 
so great to be back, i was so worried for a while, thanks mike! i be sure to report any problems i have
jwokmuba2 is offline  
Old July 25th, 2009  
Fish Bum
 
Boy am I glad to see the site up and running again. I was going through FishLore withdrawal.

I run a high-bandwidth site myself and would be completely furious at such a service disruption. I know never to consider BlueHost.

I recommend Media Temple's Grid Service if you want a scalable yet fully-managed hosting package. I like having someone else worry about security and patching.
ZomZom is offline  
Old July 25th, 2009  
Fish Keeper
 
I, too was having withdrawals, but wasn't smart enough to figure out what was happening at first, thought I'd been suspended and got all hurt

It is good to be back. You guys do a great job.
scatty is offline  
Old July 25th, 2009  
Fish Helper
 
I thought I said something wrong It's good to be back !!!!!
carlos413 is offline  
Old July 25th, 2009  
Moderator
 
Thanks for all the hard work getting us back on line Mike! It's GREATLY appreciated.
aquarist48 is offline  
Old July 25th, 2009  
Fish Keeper
 
In all my time, I have not seen any reputable business delivering a service that can be so unprofessional in their action. If that is typical of the way they treat their clients, they must have some underlying issues, and will probably not be around much longer.
You are now better for the experience. Good luck in the fast tracking - nothing quite like being thrown to the wolves to sharpen your senses!
Lifesabeach is offline  
Old July 25th, 2009  
Moderator
 
First of all, Mike THANK YOU FOR YOUR DEDICATION AND HARD WORK GETTING THIS PROBLEM RESOLVED! YOU'RE WONDERFUL

Second of all, welcome back everyone! I've missed you

Last edited by bolivianbaby; July 25th, 2009 at 06:53 AM.
bolivianbaby is offline  
Old July 25th, 2009  
Fish Master
 
Mike I just have to say im glad nothing happened to you!!!!!!! that was my worry...and thank you for all the hard work and dedication you have put on the line for us the past week ...its very much appreciated!!!
Shawnie is offline  
Old July 25th, 2009  
Fish Keeper
 
Thanks Mike! I was really worried. It's great to be back!
Phinny12 is offline  
Old July 25th, 2009  
Fish Bum
 
I know I'm a fairly new guy on the block but it was tough going without Fishlore for a while. I even .... looked at other fish forums.

Anyway, I'm glad we're back up and thank you Mike for your hard work at a thankless job.
SCUGrad is offline  
Old July 25th, 2009  
Fish Addict
 
omg I thought I had done something wrong !
I cant believe a server host just go and drop you without any notice.
glad to see fishlore back up!
AmongthePuffers is offline  
Old July 25th, 2009  
Fish Bum
 
so good to be back on, i was getting depressed not being able to get on here. Well done Mike for all your hard work you are the best
shelly80 is offline  
Old July 25th, 2009  
Fish Bum
 
I know I haven't posted much, but I do depend alot on this site. I just kept checking and hoping it would be back. Thanks Mike for all the time and hard work you put in!
cheri900 is offline  
Old July 25th, 2009  
Moderator
 
Thanks Mike! Although not happy with the company dropping FL like that, I'm glad that's what the problem was.
I was worried something had happened to you or your family.

Welcome back everyone, it's good to be here!
Lucy is offline  
Old July 25th, 2009  
Fish Keeper
 
It must have been a rough few days Mike trying to figure things out. I figured Bluehost did exactly what you said after I did a little research on them. It isnt the first time!
Anyway, thanks to Coffeebean (for use of the forum) and Emily for the great detective work!
I am glad to see things back to normal. I didnt realize just how much time I spend here!
Thanks again Mike your the best!
-Nate
Nate McFin is offline  
Old July 25th, 2009  
Fish Keeper
 
Mike: I have absolutly no idea what it entails for you to provide this site to us. I do know that I appreciate the site and you. Thank you for what you do.
Beth
Beth1965 is offline  
Old July 25th, 2009  
Fish Mentor
 
Thanks Mike that is awesome. I was one of those that got lost in the middle of it too. Thanks to Facebook I contacted Shawnie and then She told me it was the site. Again Thanks and Good Job.
navyscuba is offline  
Old July 25th, 2009  
Fish Master
 
Thank you Mike for keeping us together...I was certain I had got in trouble once again! lol When I got the suspended notice I sat there and said WHAT? Geeze all I said was Steve helped me do water changes lol....

Glad to be back!
Martinismommy is offline  
Old July 25th, 2009  
Fish Helper
 
Mike, thanks for the time, energy, and sometimes the headaches.
With much appreciation!
Dave
djbrist is offline  
Old July 25th, 2009  
Fish Mentor
 
Thanks Mike. I was thinking it was just some hosting problems but wasn't sure. Very glad to see this excellent board still running.
Slug is offline  
Old July 25th, 2009  
Moderator
 
Glad to see everything's back up and running, and thanks for all your hard work, Mike.
sirdarksol is offline  
Old July 25th, 2009  
Fish Bum
 
Glad it's up and going again
Thanks!
RussG is offline  
Old July 25th, 2009  
Fish Mentor
 
Thanks Mike for ALL u do and ALL you had to do....great job!!!!! I know I have a new appriciation for ALL of Fishlore!!!!!!!!!
lorabell is offline  
Old July 25th, 2009  
Moderator
 
Hello Mike,
I tried to do a search at the top right hand side of the screen and this is the response I received:

403 Permission Denied
You do not have permission for this request /searchresults.htm?domains=FishLore.com&q=bala+shar ks&sa=Search&sitesearch=FishLore.com&client=pub-0393033154860122&forid=1&channel=4920895124&ie=ISO-8859-1&oe=ISO-8859-1&safe=active&flav=0000&sig=-G4CYttEyCLpr8Cm&cof=GALT%3A%230000FF%3BGL%3A1%3BDI V%3A%23FFFFFF%3BVLC%3A0000FF%3BAH%3Acenter%3BBGC%3 AFFFFFF%3BLBGC%3AFFFFFF%3BALC%3A0000FF%3BLC%3A0000 FF%3BT%3A000000%3BGFNT%3A99CCCC%3BGIMP%3A99CCCC%3B LH%3A0%3BLW%3A0%3BL%3Ahttp%3A%2F%2Fwww.fishlore.co m%2FPictures%2FFL-High.jpg%3BS%3Ahttp%3A%2F%2F%3BFORID%3A11&hl=en

207.144.22.124

Your IP address has been logged.

If you were trying to reach FishLore.com please click the following link.
http://www.fishlore.com
thanks,
Ken
aquarist48 is offline  
Old July 25th, 2009  
Fish Addict
 
Thanks Mike for all your hard work keeping this site running! I'm glad everything's running again!
ray_sj is offline  
Old July 25th, 2009  
Fish Mentor
 
Happy the site is up and running again,

Many Thanks..........
Borisbbadd is offline  
Old July 25th, 2009  
Fish Helper
 
sorry for all the trouble you had to go through. i'm new around here but i, and i'm sure everyone else, appreciate the work you've put into creating this place.
Swifterz is offline  
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