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she has super high levels of nitartes and nitries, they don't even register on a test strip which are API brand
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In my experience, if the levels are very high, the colour of the strip goes deeper, if the strip doesn't change at all, then there is an absence of the chemical. When you say it doesn't even register, what do you mean exactly?
If the nitrites are high, what are the ammonia levels? I would guess that your friend has a faulty batch of testers, and it would be worth using a different type of test kit, and see if the reading are still the same.
Testing strips are more of a guide rather than an accurate method of indication. I use test strips regularly on my tanks, purely for that, a guide. They tell me if there is something I need to take a closer look at, and that's when the other kits come into play.